Personal Development Advisors

This job advert has expired!
South Shields, Tyne and Wear
Expires on 21-02-2024
Full Time
£26,070, Development opportunities, Family Friendly policies,

Make a difference and join the team at Northern Rights.

“We offer a dignified, work focused service where unemployed people are given the support they need to overcome their barriers and achieve sustainable employment. The feedback has been outstanding, it’s incredibly rewarding to see the positive difference we are making to people’s lives.”– Dawn Brown, Director of Northern Rights

Does this statement excite you?

We are recruiting for 2 Personal Development Advisors who have a positive attitude and a desire to make a difference.

Like Dawn, are you passionate about people and have a desire to change people’s lives for the better?

Would you like to join an amazing team of individuals chosen for their empathy, knowledge, and sheer determination to assist those living in the North East, progress and achieve work?

Our client, Northern Rights delivers Personal Development and Employment Support services to benefit disadvantaged people, in particular those with health problems (physical/mental and or social) into work. They have supported a substantial number of people from the North East with training and impartial Matrix accredited Information Advice and Guidance, helping local people make the transition to work.

The team are excited to be able to help more people into the workplace and are recruiting for Personal Development Advisors to join the team.

What we can offer you:

  • A starting salary of £26,070 per year
  • Permanent employment
  • Full time, Monday to Thursday 9 to 5, Friday 9 to 4
  • Group Life Insurance scheme on completion of probation
  • Company Sick Pay Scheme
  • 25 days holiday plus bank holidays
  • Family Friendly policies
  • Development opportunities

Currently based in South Tyneside.

As a Personal Development Advisor, you will work with people who are not ‘Job Ready’, supporting them to overcome their barriers, immediate and long term, towards progression to work related activity which we know is therapeutic to health and wellbeing. You will have an approachable and engaging style and be motivated and hungry to help each individual into work.

Experience:

  • Experience interacting with customers in a one-to-one environment
  • Experience working with disadvantaged people
  • Experience of working to Team and/or Individual targets
  • Knowledge of the local area and its demographics
  • Experience of implementing structured support/action plans

Skills:

  • Ability to encourage, persuade and motivate at all levels
  • Empathy and belief in individuals with whom they interact
  • Flexibility to cope with varying demands of the role
  • Ability to problem solve and respond appropriately to a variety of situations
  • Ability to prioritise and manage multiple participant interactions in a structured manner
  • Good interpersonal, communication, listening and presentation skills
  • Excellent organisational skills
  • Working knowledge of IT: Microsoft packages specifically Word Processing and Outlook (e-mails), Zoom / Teams, the Internet, and Client Relationship Management systems
  • A great team player

Your key duties will be:

  • To network with stakeholders and value-added collaborators to benefit participants
  • To promote Northern Rights to stakeholders and value-added collaborators to attract potential participants to the services sharing good news/success stories
  • To communicate appropriately with commissioners and stakeholders and value-added collaborators to join up and not duplicate services
  • To undertake initial and ongoing assessments of pre-employment support needs; formulating appropriate and agreed Paced Progression Plans (Action Plans). To effectively manage, develop and support a caseload of participants to progress towards work related activity
  • To develop and maintain an in-depth knowledge of current benefit systems and entitlements
  • To support referrals into specialist organisations dependent on participant need
  • To ensure participants receive training by identifying the most appropriate training provider; internal or external
  • To progress ‘Job Ready’ participants onto the Employment Service’s designated Employer Engagement Consultant
  • To work as a team alongside other Personal Development Advisors, Employer Engagement Consultants, In-Work Support Advisor, internal Skills Team and management and Health and Wellbeing services
  • To conduct Better off in Work calculations to provide participants with a clear understanding of how they could be better off in employment
  • To adhere to Quality Frameworks, Compliance and Customer Service Standards and working to Team and Individual Targets

Other requirements 

  • Willingness to travel inside the designated work area and occasionally outside for meetings, training etc. with possible overnight stays if necessary
  • Positive attitude to disability and health related problems
  • Basic DBS Clearance

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. As a Disability Confident Leader, we offer an interview to disabled candidates who meet the minimum criteria.

GCSE English Language - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C (or equivalent Level 2 qualification). If you do not possess this level of qualification, you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.

Please submit your CV to the following email address recruitment@northernrights.org.uk

 

 

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